Only a few weeks in and CATCH have transformed our customers experience while contacting our business on the telephone. We knew we needed to improve our level of service and the results have been incredible. The team have captured over 260 calls in two weeks that we would have otherwise missed.
Abbie and the team have impressively and seamlessly interacted with our customers and improved our effectiveness with quantifiable service bookings and increased customer satisfaction. We literally didn’t know what we were missing!