A warm welcome awaits you here at CATCH Highland Call Handling. We look forward to meeting you to discuss your business and its requirements in greater detail. Find out more by browsing our site or get in touch any time for a chat.

Never Miss A Call Again With A Call Handler

As a business owner, can you afford to miss calls? Many customers won’t leave a voicemail and will simply move on to someone else. That’s where CATCH Highland can help.

Based here in the Highlands, CATCH Call Handling provide an expert receptionist service and can answer your business calls for you. It’s like having a full time receptionist without the full time wage. Let us take care of your new and existing customers.

Using our extensive knowledge of the sales process, we’ll take your customers a bit further ‘down the line’. Uniquely, we take some time to get to know your business and how you’d like us to represent you.


Reasons to use CATCH Highland

Our service is always evolving and we’re continually happy to welcome new ideas.
If you don’t see what you’re looking for here, please don’t hesitate to ask!

Diary Management Service

From job interviews to service engineering requests, we can book straight into your diary management software or relay information by email.

Call Recording Facility

Complying fully with GDPR, we maintain full records of contacts on your behalf providing you with an audit trail if necessary.

Locally Based Receptionists

All our receptionist live locally and have a full understanding of our Highland geography. We know our Drumnadrochits from our Achiltibuies!

Messages Relayed by Email or SMS

We will quickly and accurately relay your messages whichever way suits you. Whatever helps to fit in to your working day.

Out of Hours Solutions

We operate fully from 9am to 5pm Monday to Friday and offer a voicemail service outwith these hours.

Voice Over IP Technology

Our phone systems at CATCH Highland use state of the art technology to ensure 100% uptime.

Fully Personalised Packages

Everything we provide to our clients is tailored to their business needs. Whether a one person business or a large enterprise, we can support you.

No More Nuisance Calls

How much time do you and your team spend answering inbound sales calls? What is the opportunity cost? Let us politely and courteously handle them on your behalf.



Happy Clients

Calls Answered

What People Are Saying

“Feedback from our clients is always highly valued”

I wish to thank Abbie and her team who, since December 2019, have been answering our extra and out of hours phone calls. I am delighted with the service from Abbie. They are very responsive, professional and always pass on accurate information.

-Gordon Munro
Momentum Solutions

We have used this service for our telephone answering since it launched. We rely on Abbie and her staff to deal with all telephone enquiries during working hours; this is done with charm and efficiency. Messages are forwarded to me or my staff by e-mail and SMS within moments of a call’s conclusion allowing immediate response when required.

– Bill Grant
Merry Maids of Inverness

When a recently retired member of the business thought they were talking to a new employee, you know you’ve made a good choice. Excellent local, personable service.

– John Maxwell
Middleton Ross

We were at a stage in our business growth where we needed to look at hiring full time administrative support to deal with frontline enquiries, however our premises didn’t suit to accommodate a receptionist. Virtual Office services from Catch have allowed us to bypass this stumbling block in our growth schedule by outsourcing frontline communication and call handling to her reliable and professional team. Without Virtual Office support, our business development and customer service would be impacted, it easily pays for itself and more.

– Monster Moves

Meet the Team

All of our clients are appointed their own call handler for continuity.

Abbie McCahill

Lives in North Kessock, loves dogs, running and answering your business calls!

Joanne McCallum

From Culbokie, a brilliant horse rider and an extremely sociable person! Joanne is hard working and great fun.

Samantha Fraser

Samantha lives in Culbokie and is a great team player. In her spare time she enjoys socialising and keeping her car clean.

Maree Johnstone

Loves family, fitness and having a great time. Maree is the best laugh and extremely professional – Works hard, plays hard!

Lauren McKenzie

Lauren lives in Inverness. She is interested in business, keeping fit and is a dance teacher in her spare time!

Freya Lowe

Freya lives in Evanton and is a really keen cyclist. She loves scones with jam and cream and is an amazing asset to our team!

Get a Professional Landline Number

We work with businesses of all shapes and sizes and are happy to provide a professional business landline telephone number at no extra cost if you need one. You don’t need to have a BT line in order to have a business landline number. We would be more than happy to organise this for you using the area code of your choice. Get in touch today to choose your new number!